Staff
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Her achievements include receiving the LUTCF designation in1996, and in 2001 was appointed on the board of directors for the Insurance Club of Buffalo and was the organization's President in 2005. This club hosts one of the largest insurance information days in New York State. She is past President of the agency management system, DORIS, users group. Linda is also currently very active in changing the labor law 240/241 through an organization called; Businesses for a Better New York (www.BBNY.org). Linda lives in Varysburg, NY with her son, Frankie. |
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 Katie
Ladd has worked in the agency since 2001 and obtained her P&C
license in 2003. She now handles the marketing for MSI and continues to
provide assistance in all aspects of the agency. She also earned her
Associates degree in 2000 as an Administrative Assistant from Bryant &
Stratton. Currently she is in the process of obtaining the CISR (Certified
Insurance Service Representative) designation. Katie lives in Alden with her
husband and son.
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 Rhonda Trommetter joined the team in 2003 as the agency's bookkeeper and obtained her P&C License in 2006. She received her Bachelor of Science degree in Business Studies from Buffalo State College in 1990 and has been working in the accounting field since 1988. Rhonda's background and attention to detail is a true asset to the agency. She lives in Lancaster with her husband and two sons. |
 Katie Merle joined the agency in June 2005 as a customer service representative. She is currently handling "specialty lines" which includes horse mortality, recreational vehicles and farmowners. Katie obtained her P&C License in June 2007. She lives in Attica with her husband and daughter. |
Michelle Taylor
has worked in the agency since 1995 and obtained her P&C license in 1996 and her
CISR (Certified Insurance Service Representative) designation in May 2007. As well as being the
office manager, she performs commercial lines customer service - handling small
contractor’s and business owners. In addition to completing continuing
education, as required by the State to keep her license current and to stay on
top of today’s ever changing insurance markets, Michelle has also decided to
obtain her Chartered Property Casualty Underwriter (CPCU) designation, one of
the industry’s most challenging and respected professional designations. Michelle is also active in the
community where she lives with her husband and two daughters.
Cheryl Fagan has worked in the agency since 1999 and obtained her
P&C license in 2000. Having over 14 years of insurance experience, she is well
aware of the ups and downs of this industry. Cheryl handles personal lines
customer service for the agency, including auto and homeowners accounts. In
addition to that, Cheryl is our artistic employee, designing several logos and
flyers for events that the agency has been involved with. Cheryl lives with her
husband and two daughters in Perry.
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View photos from our Open House HERE. |
